Marjorie Bynum — President & CEO, SOCAP International

“Dave Knox was a keynote speaker at SOCAP’s Re-Imagine Customer Care Conference in Salt Lake City, Utah. Dave was very insightful and provided relevant, practical takeaways in his presentation. His grounding in industry, including a knowledge of customer care issues, also resonated well with our event attendees. Overall, Dave was a great keynote speaker!”

Heather Shultz — Vice President of Participant Marketing at Fidelity Investments

“Dave Knox challenged us to think differently about everything — exposing us to new startups, technologies, and engagement techniques. Most importantly, he encouraged us to NOT follow our own rules but TO follow the rules of our target audience if we want to be invited to play in their sandbox. Working with him is exciting, scary, but ALWAYS delivers the right results.”

Chris Foley — SVP/CMO at Pepperidge Farm

“Dave’s talk is compelling, honest, and insight based. It is packed with current and relevant examples of how the game is changing between big companies and startups. The lessons are clear, and so too is the overarching lesson that the competitive advantages are shifting, and winners must prioritize the speed in new business models.”