Marjorie Bynum — President & CEO

Marjorie Bynum — President & CEO, SOCAP International

“Dave Knox was a keynote speaker at SOCAP’s Re-Imagine Customer Care Conference in Salt Lake City, Utah. Dave was very insightful and provided relevant, practical takeaways in his presentation. His grounding in industry, including a knowledge of customer care issues, also resonated well with our event attendees. Overall, Dave was a great keynote speaker!”